Aura8AI Model Studio ("we", "us", "our") is committed to protecting your privacy in compliance with both the European Union General Data Protection Regulation (GDPR) and Australia's Privacy Act 1988, including the Australian Privacy Principles (APPs).
1. Information We Collect
- Personal Information: Name, email, identifiers, billing information, and data you upload.
- Usage Information: Logs, device details, IP addresses, and website interactions.
- Cookies and Tracking Technologies: We use cookies for site functionality, analytics, and consent-based marketing activities (you have the right to manage preferences).
2. Legal Basis and Consent
- We only collect and process your data when we have a lawful basis under GDPR (consent, contract, legal obligation, vital interests, legitimate interests).
- For Australian users, we comply with requirements for fair, lawful means of collection and only collect what is necessary for our business activities.
- Explicit consent is required for sensitive personal information and for non-essential cookies/trackers.
3. Use of Information
- Providing, maintaining, and improving services
- Personalization and functionality
- Responding to inquiries
- Marketing (with opt-out and consent options)
- Compliance and legal obligations
4. Disclosure of Data
- We never sell your data.
- We may share it with trusted providers and only as necessary, including overseas disclosure if needed (with safeguards in place).
- Disclosure is also permitted if required by law or to protect rights/property.
5. User Rights
Under GDPR and the Australian Privacy Act, you have rights to:
- Access: Request your personal data
- Correction: Fix inaccuracies
- Erasure: Request deletion where appropriate
- Portability: Obtain copies of your data
- Restriction and objection: Control uses of your data, withdraw consent at any time
- Lodge complaints: With relevant authorities (OAIC for Australia, Supervisory Authority for the EU)
6. Children's Privacy
Our services are not targeted toward children under 13. Children's online privacy is protected by specific codes mandated under Australian law.
7. Automated Decision-making
Where automated decision-making or profiling is used, we disclose its existence and impact per legal requirements.
8. Data Security
Robust administrative, technical, and physical measures are in place to ensure security, confidentiality, and integrity. These include encryption, access controls, and regular audits.
9. Data Retention
We retain your data only as long as legally required and for stated business purposes. Unnecessary data is securely destroyed or anonymized.
10. Changes to Privacy Policy
We will notify users about changes and update the "Last Updated" date.
11. Contact Us
For privacy-related concerns, rights requests, or complaints:
- sales@aura8.ai
- For Australian residents: Office of the Australian Information Commissioner (OAIC)
- For EU residents: Relevant Supervisory Authority
Cookie Notice
We use cookies and similar technologies. Non-essential cookies require your explicit consent, as per GDPR and Australian guidelines. You may manage cookie settings at any time via your browser.